About Us

When you need health care there are many options available. While it’s usually best to visit one physician who knows your entire history, many of you don’t have a doctor, or are unable to  get an appointment quickly and conveniently with your health care provider.

Not all doctors are the same, and not all clinics provide the same quality of service. There are many clinics, hospital emergency rooms and urgent care centers in the Niagara region. At Promptdoc Urgent Care Clinic you will always see an experienced emergency or family physician, who has access to an Ontario Medical Association approved electronic medical record.

Our goal is to have you in and out of the clinic in about an hour. Obviously the wait may be longer depending on the number of patients who need our help. Please bear with us. Usually on those busy days the waits are even longer elsewhere. Always remember, comprehensive health care takes time. Time to listen to you, time to examine you and time to make the best recommendations.

Because there are other physicians and specialists in the building, the parking lot is often full. Don’t hesitate to stop in and register. We provide the most timely care in the region.

We need you to help us address your concern promptly so please be prepared for your visit:

  • Focus on one issue. Why do you need to see the doctor?

  • Know your medical history, allergies, and  medications.

  • When you have an on-going, complicated issue please use the Promptdoc visit form.

MEET OUR PHYSICIANS

Dr. Nishan Jayawardene MD
Dr. Nishan Jayawardene MD
I graduated from the University of Toronto Medical School in 1998 and did my residency training in Family and Emergency Medicine at McMaster. I have been working in various emergency departments in the Niagara region. I am interested in technology and in developing software that helps to enhance the physician-patient interaction.
Dr. Katy Li MD
Dr. Katy Li MD
I completed my medical school and residency training at McMaster University. Since 2014, I have worked in various urgent care centres and family medicine clinics in Niagara. In addition to working at Prompt Doc, I also work at the St. Catharines Hospital as a surgical assistant. My special interests are in women’s health and office based surgical procedures.

Dr. Ashok Sharma MD
Dr. Ashok Sharma MD
For the last 40 years, as a board certified Emergency Medicine specialist, I have enjoyed academic and community based practice in various cities of Ontario, including the St. Catharines General Hospital since 1989. I want to continue to help people by providing patient focused care.
Dr. Tom Mazzone MD
Dr. Tom Mazzone MD
I trained at the University of Buffalo and have been a board certified emergency specialist since 1988. After running emergency departments in the US and Canada for 32 years I wanted a new challenge: to help patients lead active, healthy lives. Longevity is more than luck.
Dr. Paolo Oliverio MD
Dr. Paolo Oliverio MD

MEET OUR STAFF

Kristen
Kristen
Kaitlyn
Kaitlyn
Diana
Diana