About Us

When you need health care there are many options available. While it’s usually best to visit one physician who knows your entire history, many of you don’t have a doctor, or are unable to  get an appointment quickly and conveniently with your health care provider.

Not all doctors are the same, and not all clinics provide the same quality of service. There are many clinics, hospital emergency rooms and urgent care centers in the Niagara region. At Promptdoc Urgent Care Clinic you will always see an experienced emergency or family physician, who has access to an Ontario Medical Association approved electronic medical record.

Our goal is to have you in and out of the clinic in about an hour. Obviously the wait may be longer depending on the number of patients who need our help. Please bear with us. Usually on those busy days the waits are even longer elsewhere. Always remember, comprehensive health care takes time. Time to listen to you, time to examine you and time to make the best recommendations.

Because there are other physicians and specialists in the building, the parking lot is often full. Don’t hesitate to stop in and register. We provide the most timely care in the region.

We need you to help us address your concern promptly so please be prepared for your visit:

  • Focus on one issue. Why do you need to see the doctor?

  • Know your medical history, allergies, and  medications.

  • When you have an on-going, complicated issue please use the Promptdoc visit form.

MEET OUR PHYSICIANS

Dr. Fotina Raptis
Dr. Fotina Raptis
Dr. Fotina Raptis earned her honours medical degree from the Royal College of Surgeons in Ireland (RCSI), graduating in 2020, and subsequently completed her Family Medicine residency at the University of Western Ontario in London, Ontario. Dr. Raptis is passionate about supporting the health and well-being of her patients.
Dr. Peter-George Vastis
Dr. Peter-George Vastis
Dr. Peter-George Vastis earned his honours medical degree from the Royal College of Surgeons in Ireland (RCSI), graduating in 2021, and subsequently completed his Family Medicine residency at the University of Saskatchewan in Saskatoon. Dr. Vastis is committed to providing high-quality, patient-centred care.
Dr. Nishan Jayawardene MD
Dr. Nishan Jayawardene MD
I graduated from the University of Toronto Medical School in 1998 and did my residency training in Family and Emergency Medicine at McMaster. I worked in various emergency departments across the Niagara Region. I am currently the Medical Director at several retirement residences across the region, with a special interest in geriatrics.
Dr. Ashok Sharma MD
Dr. Ashok Sharma MD
For the last 47 years, as a board certified Emergency Medicine specialist, I have enjoyed academic and community based practice in various cities of Ontario, including the St. Catharines General Hospital since 1989. I want to continue to help people by providing patient focused care.
Dr. Thomas Mazzone
Dr. Thomas Mazzone
IN MEMORIAM. Dr. Mazzone lives on in our hearts and fond memories.

MEET OUR STAFF

Kaitlyn
Kaitlyn