Prompt Doc
Urgent Care Clinic

Prompt, Courteous, Quality Care in Niagara


Walk-in patients are welcome from 10-5 PM daily and 9-1 PM weekends.

Monday – Friday
10:00 AM – 5:00 PM
Saturday & Sunday
9:00 AM – 1:00 PM


Symptom comparison:

COVID, flu or cold

Please answer the questions on the COVID screening tool. If you answer yes to any of the questions you will not be seen in the clinic. We cannot give work notes, school notes or notes for day-care saying you are clear of COVID unless you have tested negative or you have quarantined for 14 days after symptoms started. You should call the COVID-19 Info-Line @ 905-688-8248.
EMAIL contact form

Phone consults are available. Email us using the on-line form with your name, contact #, health card number, and a brief description of your illness. If no email, call:  905-646-0015.

Thank you for your patience and support

In-clinic Appointment
Besides walk-in and phone consultations we offer a limited number of self-scheduled in person visits for those who need to be seen.

We are here to serve you!

Do you have a medical concern that needs to be addressed? 

If you have a medical emergency you should call 911.

For most other medical concerns, PromptDoc Urgent Care Clinic is your best option. Our experienced emergency and family MDs specialize in prompt, courteous, quality care in a clean and bright environment.

How can we help you today?


It's pretty simple, but certain governments don't listen. Maybe a real medical journal will set the record straight.

huMAN'S Best Friend!

Self collected saliva samples are as good as nasopharyngeal samples. Now you can be tested easily.

"While government restrictions are starting to feel onerous, the fact is that we simply do not know enough about this disease to be sure that even the lowest risk is acceptable." Read it.

Those with a higher risk of death: nonwhite (poorer, worse working conditions, crowded living quarters), male, diabetes, severe asthma.

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